Hardware: Titan 500 Rugged Smartphone
Client: Safaricom
Mobile Network Operator Case Study
Client Objective
Deploy a phone that could be remotely accessed when a distress signal is activated. The phone will be issued to employees of a large security business in the volatile regions of South Africa where kidnapping and theft is extremely high.
The Result
- STK Titan 500.
- Key features included:-
1. When the phone is switched off, the microphone can be accessed remotely, and the phone can be tracked.
2. Network Walkie-Talkie function for quick chat.
3. IP67 Rugged design for maximum durability and protection. - Employee device expenditure reduced by 55%.
- Threats to life reduced by 60% over 3 years.
The Solution
- Created bespoke hardware, designed by STK in the UK, with a 5-year year warranty and lifetime technical and user support.
- Bespoke software development to integrate with the Signant applications for fast start-up of Signant app and customised user interfaces.
- MDM integration for Signant to control their own devices and update settings in the field. SIM operator configured for data use only.
- Globally certified the device for import into all applicable countries – over 80 and counting (the scale of this has not been undertaken before).
- Near zero returns or failures in the field. Project length: 36 weeks.